1. After 1998, several parts of the return regulation were changed, and full refund rules were issued. Revised refund rules are effective from November 12, 2015
2. The following is the goal of the new refund regulation changes:
(i). To stop the potential for misuse.
(ii). Make mobile ticketing or proposed paperless ticketing more convenient for passengers.
(iii). To prevent brokers and agents from selling tickets on the black market.
(iv). If trains are cancelled, e-tickets are automatically refunded (already implemented w.e.f. 01.07.2015). In this scenario, there is no need to file a TDR.