Has work related to Consular/Passport/Visa matters been outsourced by Indian Missions/Posts?
The Ministry introduced outsourcing of visa services in Indian Missions and Posts abroad in 2006-07. Subsequently, passport and consular services were also outsourced. Presently, 67 Indian Missions/Posts abroad have outsourced passport/visa/consular services and collection work. The objective of outsourcing is to facilitate prompt and efficient visa, passport and consular services to the public and to provide a presentable and accessible location for delivery of these services wherever possible.